Objector.ai Terms and Conditions of Service

Updated 8 March 2026

These Terms and Conditions govern your access to and use of the Objector.ai platform and services.

By creating an account, uploading documents, running an analysis, or purchasing a service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use the platform.

1. Definitions

"Account" means a registered user account on the Objector.ai platform.

"Analysis" means an automated AI-generated assessment produced from documents uploaded to the platform.

"Generated Materials" means documents, text, videos, or other outputs produced by the platform.

"Platform" means the Objector.ai website, software systems, and associated services.

"Services" means the planning analysis tools provided under Part A and Part B of these Terms.

"User" means any person accessing or using the platform.

"Planning Documents" means planning application documents submitted to a local planning authority by an applicant.

"Campaign" means a crowdfunding campaign created on the platform to fund an analysis.

2. About Objector.ai

Objector.ai Limited ("Objector.ai", "we", "us", or "our") operates an online software platform providing automated artificial intelligence tools designed to assist users in analysing planning application documents and generating draft materials that may assist when preparing planning-related submissions, including planning objections.

The platform includes separate services designed for analysing different types of planning applications. Each service may include both free preliminary analysis tools and paid analytical features.

All analysis and outputs produced by the platform are generated automatically by artificial intelligence systems.

Objector.ai operates solely as a software platform and does not provide:

• planning consultancy

• legal advice

• professional planning representation

• regulated advisory services.

Users are responsible for independently reviewing and verifying all outputs before relying on or submitting them.

Part A — Full Planning Applications Service

3. Service Overview

3.1 Description of Service

The Full Planning Applications Service provides automated tools designed to assist users in analysing full (detailed) planning applications submitted to UK planning authorities.

3.2 Available Tools

Tools may include:

• Document Analysis

• Objection Letter Generator

• Committee Speech Generator

• Councillor Lobbying Video Generator

• AI Planning Policy Advisor

• Planning Toolkit Dashboard

3.3 Automated Nature of Service

All outputs are generated automatically by artificial intelligence systems.

No human planner, solicitor, or consultant reviews or approves the generated outputs.

4. Free Initial Analysis

4.1 Availability

A limited free initial analysis may be available to registered users.

4.2 Purpose

The free analysis provides a preliminary automated screening of uploaded planning documents and highlights potential objection themes.

4.3 Usage Limits

Usage limits may apply including restrictions on:

• number of free analyses per account

• number of free analyses per IP address

• document limits for free analysis.

4.4 Liability

Free analyses are provided without charge and without warranty.

Objector.ai accepts no liability for any loss arising from reliance on free analysis outputs.

5. Paid Full Analysis

5.1 Paid Service

Users may purchase a Full Analysis providing detailed outputs and toolkit features.

5.2 Price

Price: £45 including VAT where applicable.

5.3 Analysis Runs

Each payment provides access to one automated analysis run using the documents uploaded at the time of submission.

6. Document and File Limitations

6.1 Eligible Documents

Users must upload official planning application documents submitted by the applicant to the relevant planning authority.

Do not upload statutory consultee responses, public comments, representations from third parties, or documents produced by planning consultants acting for the applicant. Uploading incorrect documents will affect the accuracy of the analysis.

6.2 Supported File Types

Supported formats include: PDF, DOC / DOCX, XLS / XLSX, JPG / PNG, TXT, TIFF

6.3 Upload Limits

Maximum file size: 25MB per file

Maximum total size: 80MB per analysis

Maximum number of documents: 100 files

6.4 Unsupported Files

The platform does not support:

• handwritten documents

• corrupted or password-protected files

• image-only PDFs without machine-readable text

• statutory consultee responses

• public comments or objections.

Uploading incomplete or incorrect documents may affect analysis accuracy.

7. Data Retention

7.1 Retention Period

Outputs are retained for 60 days from analysis completion.

7.2 File Processing

Uploaded files are deleted after processing. Extracted text and generated outputs may be stored during the retention period.

7.3 User Responsibility

Users should download any materials they wish to retain before the retention period expires.

Part B — Outline Planning Applications Service (England Only)

8. Service Overview

8.1 Description

This service provides automated tools designed to analyse outline planning applications in England.

8.2 Analytical Categories

The platform evaluates proposals across planning policy categories including:

• Policy Conflict

• Insufficient Information

• Environmental and Heritage Issues

• Access and Infrastructure

• Prematurity

• Deliverability.

8.3 Automated Nature

All analysis is generated automatically using AI systems.

9. Free Initial Analysis

9.1 Availability

A limited free initial analysis may be available to registered users. Usage is limited to one document scan per registered account per rolling 24-hour period.

9.2 Purpose

The analysis provides an automated preliminary screening of planning documents.

9.3 Usage Limits

Limits may apply including restrictions on free analyses per account.

9.4 Liability

Free analyses are provided without charge and without warranty. Objector.ai accepts no liability arising from reliance on free analysis outputs.

10. Full Toolkit Upgrade

10.1 Upgrade

Users may upgrade to the Full Outline Planning Toolkit.

10.2 Price

Price: £349.99 including VAT where applicable.

10.3 Toolkit Features

The toolkit may include:

• document analysis

• objection letter generator

• committee speech generator

• councillor lobbying video generator

• AI planning policy advisor

• planning toolkit dashboard

• full analytical report.

11. Re-Run Administration Fee

11.1 Single Run

The upgrade covers one analysis run.

11.2 Additional Runs

Additional runs requested after adding documents incur a £25 administration fee. To request a re-run, contact support@objector.ai with your account email and the documents you wish to add.

12. Document Limits

12.1 Eligible Documents

Only official applicant-submitted planning documents should be uploaded.

Do not upload statutory consultee responses, public comments, representations from third parties, or documents produced by planning consultants acting for the applicant. Only documents submitted by the applicant to the official planning portal should be included. Uploading incorrect documents will affect the accuracy of the analysis.

12.2 Supported File Types

PDF, DOC / DOCX, XLS / XLSX, JPG / PNG, TXT, TIFF

12.3 Upload Limits

Maximum file size: 100MB per file

Maximum total upload size: 1GB per analysis

12.4 Data Retention

Free Initial Analysis: 30 days from analysis completion.

Full Toolkit (£349.99): 6 months from analysis completion.

Uploaded files are deleted after processing. Only extracted text and analysis results are retained for the retention period. We recommend downloading any materials you wish to keep.

13. Community Crowdfunding

13.1 Campaigns

Users may create campaigns allowing multiple residents to contribute toward the cost of an analysis.

13.2 Platform Role

Objector.ai provides technical campaign functionality only. Objector.ai does not act as trustee, escrow provider, financial intermediary, or payment agent for contributors.

13.3 Payment Processing

Payments are processed by independent third-party payment providers.

14. Campaign Refunds

14.1 Unsuccessful Campaigns

If a campaign fails to reach its funding target within the campaign period, refunds will be issued to the initiating user via the payment provider.

14.2 Redistribution Responsibility

Where contributions were collected from other individuals, the initiating user is responsible for distributing refunds. Objector.ai accepts no responsibility for disputes between contributors and campaign organisers.

Part C — Planning Intelligence Dataset

15. Data Collection

15.1 Analytical Dataset

Objector.ai may collect anonymised analytical data generated through analyses conducted across both platform services described in Part A and Part B.

15.2 Data Fields

The dataset may include:

• application type

• planning authority name

• postcode prefix only (e.g. "TN13" — not the full postcode or street address)

• development classification

• objection ground categories triggered

• cited planning policy references

• analysis confidence scores

• purchase status

• planning decision outcome, if later voluntarily submitted.

15.3 Personal Data

The dataset is designed to avoid the inclusion of personal data. No names, email addresses, user identifiers, full addresses, or phone numbers are included. It is not possible to identify you or your property from the data stored.

16. Purpose of Dataset

The dataset may be used for:

• improving platform functionality

• internal analytics

• planning research and trend analysis

• aggregated planning intelligence.

Where published, data will be aggregated and anonymised.

By completing a paid analysis, you consent to the creation of an anonymised record in this dataset. As the record contains no personal data, it is not subject to data subject access or deletion rights under UK GDPR.

Part D — General Terms

17. Nature of the Platform

Objector.ai provides an automated AI-assisted software platform.

AI outputs may contain inaccuracies, omissions, or outdated policy references.

Users are solely responsible for verifying all outputs before submission to planning authorities.

18. Acceptable Use

Users must not:

• upload unlawful, defamatory, or misleading content

• submit documents unrelated to the planning application

• reverse engineer the platform

• scrape or harvest outputs

• use the service to train competing AI systems

• resell generated outputs as part of a commercial planning consultancy service.

We may suspend accounts that breach these Terms.

19. Intellectual Property

Users retain ownership of documents uploaded to the platform.

Generated outputs become the user's property upon payment.

Objector.ai retains ownership of the platform software, algorithms, templates, and AI systems.

20. Consumer Rights

Consumers have a 14-day cooling-off period under the Consumer Contracts Regulations 2013.

If you request immediate processing of documents, you consent to immediate performance of the digital service and acknowledge that your right to cancel will be lost once processing begins.

21. Limitation of Liability

To the fullest extent permitted by law, Objector.ai shall not be liable for:

• indirect or consequential losses

• loss of opportunity

• loss of planning outcomes

• reputational damage.

For paid services, liability is limited to the amount paid for the service.

Nothing excludes liability for fraud, death, or personal injury caused by negligence.

22. Platform Availability

The platform may be temporarily unavailable due to maintenance, upgrades, technical issues, or security incidents.

Objector.ai does not guarantee uninterrupted availability.

23. Termination

We may suspend or terminate accounts that violate these Terms or misuse the platform.

Part E — User Responsibilities

24. User Responsibilities

Users are responsible for ensuring that:

• uploaded documents relate to the correct planning application

• the correct jurisdiction is selected

• the correct application type is chosen

• uploaded planning policies are current

• only official applicant-submitted documents are uploaded (not consultee responses, public comments, or third-party representations).

Objector.ai does not verify uploaded documents or user selections.

Incorrect inputs may produce inaccurate outputs.

Objector.ai Limited — Registered in England and Wales (Company No. 160505692)

Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

For support: support@objector.ai